Salesforce Admin Certification Practice Test

Which permission enables users to modify all data owned by other users, including mass updates?

1. View All Data

2. Modify All Data

3. Global Publisher Actions

4. Delegated Administration Groups

The correct answer is: Modify All Data

The permission that allows users to modify all data owned by other users, including the ability to perform mass updates, is "Modify All Data." This permission is essential for administrators and users who require comprehensive access to manage and update records across the entire Salesforce organization, regardless of ownership. When users have "Modify All Data" permission, they can edit any record, which facilitates global data management and ensures that high-level users can address issues, make necessary changes, and handle mass updates efficiently. This permission is particularly useful in large organizations where data ownership can be spread across many different users, as it provides the flexibility to maintain data integrity and consistency without being hindered by record ownership restrictions. The other options do not offer the same level of access. For instance, "View All Data" allows users to see all records but does not enable them to make changes. "Global Publisher Actions" focuses on creating quick actions across the platform and doesn’t pertain to data modification rights. "Delegated Administration Groups" allow specific delegated users to manage certain tasks but within a confined scope, lacking the broad authority that "Modify All Data" provides. Thus, "Modify All Data" is the correct choice for those who need to make changes to records irrespective of their ownership.