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When there is a conflict between object and record-level permissions, which setting prevails?

  1. Object-level settings

  2. Record-level settings

  3. The most permissive setting

  4. The most restrictive setting

The correct answer is: The most restrictive setting

When determining which setting prevails in the event of a conflict between object-level and record-level permissions, the most restrictive setting takes precedence. This means that if the object-level permissions grant access but the record-level permissions are more restrictive, the user will be unable to access that specific record. This approach prioritizes data security by ensuring that more restrictive permissions protect sensitive information even if broader access is permitted at the object level. For example, if a user has access to all accounts at the object level but an individual record is set to be visible only to a specific role or user, the individual record's restriction will block that user's access. This prioritization is crucial for maintaining the integrity of data security within Salesforce, preventing unauthorized access and ensuring that permissions align with organizational policies regarding data confidentiality and user access rights.