Salesforce Admin Certification Practice Test 2025 – Complete Exam Prep

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Question: 1 / 400

What type of task is a Lead considered before it is qualified?

A confirmed purchase opportunity

A potential prospect

A Lead is considered a potential prospect before it is qualified. In Salesforce, a Lead represents an individual or organization that has shown some level of interest in your product or service but has not yet been fully vetted or confirmed as a legitimate sales opportunity.

At this stage, the Lead is not yet associated with any confirmed purchase intentions, active customer inquiries, or completed transactions. This differentiation is essential because it highlights the early stage of the sales process where potential prospects need to be further nurtured and assessed before they can be advanced to a qualified status, such as an Opportunity. As the sales process continues, qualified Leads may convert into Opportunities when they demonstrate more substantial intent to purchase and meet specific criteria that warrant deeper engagement from sales teams.

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An active customer inquiry

A closed sales transaction

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